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Account and data

Delete your account.

Sinteza includes self-service account deletion in Account & settings. The two-step confirmation permanently removes your authentication account and associated Sinteza research.

Flow verified September 2, 2026
On this pageAvailable controlsDelete accountWhat is deletedSubscriptions & retentionContact
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Self-service account deletion is available

From Account & settings, Sinteza asks you to confirm twice before permanently deleting your authentication account and associated Sinteza data.

01 · Available controls

Choose what you want to remove

Delete all research

Permanently removes your research projects and related research while leaving your Sinteza login active.

Delete account

Permanently removes your authentication account and all associated Sinteza data.

Available on mobile and webBoth controls are in Account & settings for authenticated users.
02 · Delete account

Delete your Sinteza account in the app

  1. Log in to Sinteza with the account you want to delete.
  2. Open Account & settings.
  3. Select Delete account.
  4. In the Delete your Sinteza account? warning, review what will be removed and choose Continue.
  5. In the This cannot be undone confirmation, choose Delete account.

When deletion succeeds, Sinteza signs out the local session and returns you to the start of the app. Choosing Cancel or Keep account stops the deletion.

This cannot be undoneAccount deletion is permanent. Download or copy anything you want to keep before confirming. Review your unused purchased-credit balance and resolve purchase issues with support before deletion.
Open Account & settingsRead Privacy
03 · What is deleted

Account and Sinteza service data

A successful account deletion permanently removes:

  • Your Supabase authentication user, account email, provider identities, and Sinteza login.
  • All owned Sinteza research projects, decision context, dates, and private notes.
  • Submitted source URLs and stored source metadata.
  • Generated claims, topics, syntheses, source positions, timestamps, and processing jobs.
  • Owned public Brief publications, invitation records, and the viewer access attached to owned research projects.
  • Your memberships in projects owned by other people and your saved public-Brief references. Deleting a viewer account does not delete the owner’s project.
  • Source-usage ledger entries and subscription entitlements. Your purchased-credit wallet is permanently closed; unused purchased credits cannot be accessed afterward. Minimal purchase records described below are retained.

The deletion is performed by Sinteza’s authenticated server-side account-deletion function. You must be signed in with a valid session, and the app requires both confirmations before it sends the permanent deletion request.

If the account used Sign in with Apple and Sinteza has a stored encrypted Apple credential, Sinteza attempts to revoke it before destructive deletion. A revocation failure stops deletion so it can be retried. A legacy linked Apple account without a stored credential can still be deleted from Sinteza; the completion screen provides instructions for revoking Sinteza separately in Apple Account Settings.

04 · Subscriptions and retention

Cancel store subscriptions separately

If your Sinteza account has an active Stripe web subscription, Sinteza cancels the subscription and deletes the Stripe customer before deleting your research and authentication account.

An Apple subscription must be canceled in your Apple Account under Subscriptions. A Google Play subscription must be canceled in Payments & subscriptions → Subscriptions. Uninstalling Sinteza or deleting the Sinteza account does not cancel a subscription managed by Apple or Google.

Apple cancellation help ↗Google Play cancellation help ↗
Limited purchase records may remainSinteza retains a minimal purchase record after account deletion: provider, transaction reference, product, purchase and adjustment dates, amount and currency when available, consumed-credit count, and a one-way account reference. These records support refunds, reconciliation, legal obligations, and prevention of duplicate credit grants. They do not retain your research or account email. Closed wallets cannot be restored or transferred to a new account. Billing providers or app stores may retain transaction or provider records when legally required or under their own retention obligations.
05 · Contact

Deletion support contact

If the in-app deletion flow reports an error or you have a question about deletion, contact Sinteza:

info@aisleseatone.comDo not email passwords, authentication tokens, private source documents, identity documents, or payment details.
Contact deletion supportOpen Support

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